Scheduling Changing and Makeups
Any scheduling changes MUST go through the front desk, and NOT through your teacher. On occasion, a qualified alternate teacher may be provided if your instructor is absent. If an alternate teacher is not available, you will be credited for the missed lesson. We may or may not be able to alert you to having a substitute before your lesson day/time.
For any lessons you may miss, we are happy to provide group makeup classes. These are engaging, one-hour group makeup classes with a rotating curriculum on the second and fourth Saturday & Sunday of each month, taught by our highly qualified teachers. Any missed lesson, for any reason, qualifies you to receive a group makeup class. To be emailed the Makeup Sign Up link, please reach out to the Front Desk anytime – we are happy to help you sign up for your instrument specific group makeup classes and remember – as long as you are a student, your group makeups never expire!
Care of Students
While we encourage you, the parent, to be engaged with communication with your teacher, during the lesson, the student needs to form a relationship with the teacher and we've found this is hindered (or the child even acts up) when the parent is in the room during the lesson. If you, as a parent, would like to sit in on the lesson that is certainly permissible, or you can also Zoom in the lesson anytime.
The Music Studio is not responsible for providing before or after care for students. Parents with student children under the age of eight must remain in the Studio waiting area during classes. Children that are not students may not be left in the Studio without supervision under any circumstances. Students are not to be left at the Studio for extended time periods before or after their lessons. By signing these policies, you are confirming that you have been advised and understand that The Music Studio is not a licensed day care facility.
Children must wait for their parents to pick them up inside the Studio after their lesson is completed. Please do not ask them to meet you elsewhere. Children either waiting for or who have completed their lessons will be asked to sit in the family waiting area. While we look after everyone inside the Studio as best as we can, the Studio assumes no responsibility for children who leave unaccompanied.
We have taken a pledge with the nationwide program SafeMusicSchools.org that we are keeping our Studio as safe as we are able from the spread of the virus by following CDC procedures for cleaning, providing free masks for staff and students, social distancing anytime we are able, having students and staff wearing masks or face coverings, providing free sanitizer to staff and students, having sanitizer stations in each studio room to clean in between students.
By initially below, you acknowledge and understand that there is a risk that by engaging in music lessons upon the Studio premises, you or your child can contract COVID-19, and hold the Studio and their staff harmless from responsibility.